Education Survey & Research Service
This survey is designed to explore the views of a wide range of support staff (including administrative, technical, domestic, and classroom support staff). The survey looks at what support staff have to say about their working environment, the school organisation and their relationships with pupils and teachers. They are asked about the extent to which their work is valued, their professional development and support and their level of job satisfaction.
.
Participant schools are provided with a full feedback report containing:
.
As with all stakeholders, follow-up surveys conducted with support staff can yield longitudinal data, highlighting changes over time.
.
All members of the support staff are invited to contribute confidentially to the support staff survey, which is usually completed online (but if preferred can be provided in paper format). The questionnaire covers the following aspects of school life which influence the quality of support staff’s work experience:
.
School quality
.
School environment, resources and ethos
.
The work and working arrangements of the support staff
.
The teachers and working relationships between teaching and non-teaching staff
.
The pupils
.
Professional development and support
.
Leadership and management